软件相关常用英语句型（TXT 版本） 一、描述问题 / 报错 I’m having a problem with … There seems to be an issue with … I’m experiencing some issues when … I get an error that says: “…” Every time I …, I get an error message. The error message reads: “…” It crashes every time I … The program freezes when … It doesn’t respond when I … 二、询问原因 / 解决方案 Why is this happening? What could be causing this issue? Do you have any idea why this might be happening? How can I fix this? What should I do to resolve this issue? Is there a way to fix this? Could you suggest a solution? Is there an alternative way to …? 三、询问用法 / 功能 How do I use the … feature? Could you tell me how to …? Where can I find the … option? Does this software support …? Is it possible to … in this program? 四、询问安装 / 配置 / 版本 How do I install this software? What are the system requirements for this software? I’m having trouble installing … How do I configure …? Where can I change the … settings? Which version of the software are you using? I’m using version … Is this issue fixed in the latest version? 五、请求举例 / 详细说明 Could you give me an example? Could you show me a sample code? Could you explain it in more detail? Could you walk me through the steps? Could you be more specific? 六、表达感谢 / 反馈结果 Thank you for your help. I really appreciate your assistance. It worked! That solved my problem. I tried your suggestion, but it didn’t work.